Customer Service

Payment Methods:

We accept payment with the following credit cards - Visa, MasterCard, American Express and Discover. We also offer Paypal as an additional option where you can choose a variety of payment methods through your PayPal account.

Shipping Information:

Naturally Bamboo will ship to anywhere in the United States. International orders are welcome, but please call or email for shipping quote prior to order. We will ship items within 24 hours of receiving payment. Expedited shipping is available for an additional charge, please call or email before placing order.

U.S. Priority Mail
(2-3 Business Days to arrive)

Retail Order Total	Shipping Costs:
$0 - $30.00	$4.95
$30.01 - $50.00	$6.95
$50.01 - $99.99	$8.95

Free shipping on orders over $100.00.

Returns and Exchanges:

We want you to be happy with your purchase. If for some reason you are not satisfied with your purchase for any reason, you may return it within 30 days of the purchase date for an exchange or refund. Please follow these guidelines to be sure your return can be processed:

All returned items must be in its original, unused condition.
Please fully complete the return/exchange form and include with your returned items.
You can download the form here: return form.doc
SALE items cannot be returned.

How to Care for Your Bamboo Clothing

We recommend washing your bamboo clothes in a cold-water gentle cycle and line drying to prolong the life of the garment. Do not use bleach or fabric softener.

You can also tumble dry bamboo wear on a low setting, but be aware that bamboo fiber draws moisture away from other types of fiber meaning that your bamboo items may still be wet when all of the other types of clothing will be dry.

Sizing Chart:

Women’s
Top Size	Bottom Size	Bust	Waist	Hip

Small	8	33-34	27-28	36-37
Medium	10	35-36	29-30	38-39
Large	12	37-38	31-32	40-41
X-Large	14	39-40	33-34	42-43

Men's
Top Size	Bottom Size	Chest	Waist

Medium	32	39-41	32-33
Large	34	42-44	34-35
X-Large	36	45-47	36-37
XX-Large	38	48-50	38-39